Crucial Conversations : Tools for Talking When Stakes Are High - Al Switzler, Joseph Grenny, Ron McMillan & Kerry Patterson

Crucial Conversations : Tools for Talking When Stakes Are High

By Al Switzler, Joseph Grenny, Ron McMillan & Kerry Patterson

  • Release Date: 2002-07-09
  • Genre: Self-Development
  • © 2002 McGraw Hill-Ascent Audio

Play Sample / Preview

Title Writer
1
Crucial Conversations : Tools for Talkin Al Switzler, Joseph Grenny, Ron McMillan & Kerry Patterson

Summary : Crucial Conversations : Tools for Talking When Stakes Are High

The New York Times Bestseller!

Learn how to keep your cool and get the results you want when emotions flare.

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:

Prepare for high-impact situations with a six-minute mastery technique

Make it safe to talk about almost anything

Be persuasive, not abrasive

Keep listening when others blow up or clam up

Turn crucial conversations into the action and results you want

Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

(Tags : Crucial Conversations : Tools for Talking When Stakes Are High Al Switzler, Joseph Grenny, Ron McMillan & Kerry Patterson Audiobook, Al Switzler, Joseph Grenny, Ron McMillan & Kerry Patterson Audio CD )